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Do I have to activate a Bolt on?

JonCheshire
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on ‎14-07-2023 09:29

on ‎14-07-2023 09:29

 

 

Hi there, could I please ask a question?

Just posting a question about a Bolt on. I am on pay as you go and I just top up now and again with £10, and this gives me 3000 02 texts and 0 minutes and 50MB of data. I put a £5 data bolt on, the day before the £10  worth of data and texts ran out. But when I log into my02 it just says you have no tariff allowances, it does not show the bolt allowance. But when I scroll down, I can see the bolt on. Just wondering, do I have to activate it?

 

I would be very grateful, for any thought or ideas.

 

Cheers. J

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JonCheshire
Level 1: Joiner
In response to MI5
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on ‎15-07-2023 06:18

on ‎15-07-2023 06:18

@MI5 Tried ringing 4445 numerous times only to be kept hanging on, then call always failing to get through. So I just enabled mobile data and was able to use it. So hopefully it will be the bolt on I have purchased, that is being used up. Not been charged for using mobile date, as of yet. 

 

Thanks for taking the time, to reply to my messages.  😉 

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