Re: Community forum problems - Page 6

Cleoriff · ‎27-05-2015

I know @MI5 started his 'Lonely' thread yesterday.... as he was the only one who managed to get online ...but I thought I would start this one in the hope that management may be able to advise us about Forum issues

Many of the regulars are aware of problems experienced when trying to access the forum over the past 2 days

For me it started on Monday 25th. All ok first thing, then unable to log on for about an hour 8-9am

I had problems again on the Monday evening ...no access from 4-7 pm.

Yesterday (Tuesday) I was 'locked out' from about 4pm till 9pm.(Along with the majority of others I suspect...except MI5) Twitter was alive with the sound of complaints

It was stated that GiffGaff had the same problem.

So a couple of questions from me....

Is this related to Mondays network outage?

Has the forum been compromised?

Is it likely to happen again soon?

Veritas Numquam Perit

Anonymous · ‎27-05-2015

Sometimes the images don't come up, I get that blue box where the O2 logo should be or on my user page instead of my avatar I have the blue box with a question mark

blissgirl · ‎27-05-2015

I'm in ok first time today yesterday I hardly was able to access forum

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone

Bambino · ‎27-05-2015

Something's still not right. If I'm on the All Topics page and I click to refresh it I get a page flash up that says 'This Website is Not Available' before the page refreshes. Why is the site doing that?

I DO NOT WORK FOR O2

viridis · ‎27-05-2015

Does it on first mobile load too.

Bambino · ‎27-05-2015

Can't be right.

I DO NOT WORK FOR O2

Toby · ‎27-05-2015

I'll update as soon as I can guys.

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Cleoriff · ‎27-05-2015

I am ok once on the forum...but if I try to access via email notification, I get an error message. Then if I click the same email again ...all seems ok.

Veritas Numquam Perit

Cairdeas · ‎27-05-2015

@Bambino wrote:
Something's still not right. If I'm on the All Topics page and I click to refresh it I get a page flash up that says 'This Website is Not Available' before the page refreshes. Why is the site doing that?

This is exactly what I get still! But at least I can log in now..(after a few attempts) and images not posting first time..so something still amiss x

jonsie · ‎27-05-2015

I keep getting this and ready to give up now. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-05-2015

@jonsie wrote:
I keep getting this and ready to give up now. ...

All dodgy ip's have been blocked

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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