Solved: Changing your o2 account billing address - Page 2

chr150l34ry · ‎03-04-2016

Just spent 10 minutes trying to find out how to update my address details on myO2.

On this page it states:

Billing address

You may have a billing address linked to some of your accounts. To see or change an address, select an account from My O2

However, this is no longer possible according to a live chat I just had with an O2 customer services rep.

Please update your website accordingly.

adamtemp64 · ‎16-04-2016

Just tried and cannot find a way to do it on my iPhone.

is the PC working ? Can you not use the iPhone connected usb to the PC to provide an Internet connection to allow you to do it on full browser ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎16-04-2016

Try this after more playing

log in to my o2 in safari. Then hit the share icon scroll right to request desktop site and then you should be able to navigate to bills scroll down and change billing address is there for me

@Anonymous hope that helps

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services