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Bluebook WML file

Anonymous
Not applicable
Hi,

I have lost all the numbers on my phone and trying to get them back using bluebook which i signed up to ages ago. Unfortunetly whenever i try to go to the bluebook page it tells me to download a wml file which says

Sorry, you don't have the correct settings to access Bluebook. Please click on http://getsettings.o2.co.uk/ServeSettingsWebApp/ to download and save those settings on your phone, before trying to access Bluebook again.



I have contacted o2 and it hasn't helped so far, has this happened to anyone else?

Colin

i forgot to say, the file is called WAPERROR.wml, and i am accessing it from mobile broadband, is this anything to do with it do you think?
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perksie
Level 69: Guiding Light
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Can you try and do this from a landline adsl computer. It sounds like a compatibility problem with Mobile Broadband.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable
have you got this fixed I am having the same problem please???? thamks
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Anonymous
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HI i am getting this problem too did you manage to fix it, im desperate for some help its driving me mad !!!! :robotmad:
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Anonymous
Not applicable
I've got the same problem, but only with my mobile broadband... I can access Bluebook from a landline, just not with mobile broadband.
Does anyone know how to solve this problem?
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