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Bainsford Falkirk network down for over a week now

Stuartm
Level 1: Joiner
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Anyone else having the Bainsford network done issue.  Was all running fine until Monday the 10th and then it all stopped.  Mixed 02 messages.  First one was an upgrade and would all be working by Saturday night 15th 8pm.  Nope.  Using the My Network app the message ranged from upgrade to a fault and we will contact you in 5 days.  Phones calls ranged from upgrade, to fault to we need a part.  I bet if the tower was in London and part would be there within an hour. Currently sitting in the TESCO carpark Falkirk working as it has the 5g I no longer have at home.

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Bambino
Level 85: Esteemed
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@Stuartm There could be any number of reasons for the delay in repair. This is a customer community, and we have no access to that information. You'll have to persevere with the My Network app. Not much else you can do.

I DO NOT WORK FOR O2



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