40% discount scam?

[KarenM69]

I've just had a call from "O2" telling me I am a fantastic customer and will now get 40% discount off my bill for the duration of the contract!  WOW!  because O2 are loosing customers due to hard times caused by Covid-19 etc etc I have been identified as a loyal customer who always pays their bills on time so I qualify!  REALLY!??  That was the giveaway because I can't always pay on time, I do pay but not always on time though.  WHAT A SCAM!

[MI5]

@KarenM69 

There are so many scams going around currently.

Never agree to anything from a cold call and block the numbers they come from.

If you want to upgrade or change anything, always call O2 yourself.

O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[madasaf1sh]

@KarenM69

This is a total scam and is by one of o2's " (un) trusted partners, trying to snare people into a new contract.

If you have the number then report to Action Fraud, and also send the number to 7726

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

Its about time o2 cut these companies off!!!

[Word2theWise]

A genuine text in O2 folder - *FRAUD ALERT - MUST READ* Has someone called you and asked for a code? Hang up. They DO NOT work for O2 and are trying to commit fraud on your O2 account. Never give a one-time code to anyone who called you. Call us on 202 if you need help. If you requested a code yourself, we'll be texting it to you shortly.


This morning this number called me
*03302204417. Due to Covid-19 and not wanting to lose customers O2 are offering 40% discount on all bills. Not being greedy person nor wanting things free I hung up after they sent an O2 text with a code, requesting I tell them the code.

I called O2.
O2 said if you I had given them the code they would have been able to place orders on my account. And to forward the text to 7726 for investigation

[MI5]

@Word2theWise 

You also need to change your O2 password as receiving the code means the scammers have access to your account.

[Word2theWise]

Thank you. There was also a new number attached to my account. I changed my number and deleted that contact number. 

[AllieKat]

I’ve had this telephone call too. Quite persistent when I hung up. Nothing in the web site. When something seams too good to be true it probably is.

[nwilson8989]

Yh, I just got one too, the real question here is how did they get our info?

Knew how much I paid monthly

[jonsie]

That info can only come from the O2 data base but the problem is finding which of the many 'trusted partners' have released or sold these details on

[jonsie]

List of partners here

https://www.o2.co.uk/business/contact-us/partners