14 day period

[Anonymous]

Hello there, I've just opened a new tablet contract with o2 for the Alcatel Plus 10, I received the device yesterday and after using it I find it's not that good performance wise I wasn't expecting much for £15 p/month but it's just a bit sluggish, I'm wondering if I will be OK to return it to o2 and will I get my deposit back I had to pay before contract agreement

[Cleoriff]

You do have a 14 day change your mind period

http://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

So you should be ok to return it

[MI5]

Yes that's fine. Take it back or send it back depending on where you got it from.

[Anonymous]

Thank you for your quick replies

[Cleoriff]

No worries...I hope you find one that suits you better...:smileywink:

[MI5]

If you want a fast tablet you need to look at Sony Z4

[Anonymous]

Thanks, I'm looking for a Windows powered device, the Tab Pro S looks really good but it's out of my price range right now unfortunately.

[MI5]

I had an Asus previously which wasn't too bad but no where near as fast as the Xperia is, although that's running android, not windows.

[Anonymous]

Thanks, I've just rang and they are sending out a bag to return it, I've ordered the Tab Pro S from PC world at a cheaper rate, one more question, I asked if this month's rental would be required as I've only had the device less than 24hours and he said that would be waived is that correct?

[MI5]

You only pay for any usage if you return an item so if data was used etc you would be charged for that only.