Solved: £10 extra credit if u top up £15 before 30.03.13

Anonymous · ‎28-03-2013

hi can someone plz help me i received a txt from o2 guru saying if i top up before 30.03.13 i would receive £10 extra credit i did this and still have not received the credit

jonsie · ‎28-03-2013

It's a 'virtual' credit which doesn't actually appear on the phone but is used before your normal allowance is used.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎28-03-2013

It's a 'virtual' credit which doesn't actually appear on the phone but is used before your normal allowance is used.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-03-2013

I guess we're still not explaining this very well then.... :?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎28-03-2013

Possibly O2 aren't!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎28-03-2013

Sounds like they aren't explaining it at all

Anonymous · ‎29-03-2013

I received a text the other day from 02 saying if i topped up by £50 I would get £4 extra credit, yes four whole pounds !

My tariff is £17.50 so why on earth would I top up by another £32.50 !

Virtual credit is useless to me who's tariff covers my monthly usage !

Anonymous · ‎29-03-2013

£50 & you only get £4 that's no where near a good incentive

Anonymous · ‎29-03-2013

If it was real credit and not virtual then there's the incentive !

jonsie · ‎29-03-2013

Not sure how many people would want to top up by £50 at all. The offer seems to bear no ratio to some others.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎29-03-2013

Unless you are a heavy user & don't have any special tariff or bolt ons, its highly unlikely that you would even have £50 to top up with