0800 952 4874 - Is this O2?

[Mark_1980]

I've just had a call from the above number. The advisor claimed to be from O2, and claimed to have some 'exclusive offers and discounts' for me. Sounded like they were calling from the north of England judging by the accent.

Is this a genuine O2 number. @Toby - Do you know?

Thanks

[jonsie]

Cold calls are a definite no no for me and I would never dream of doing any deals or giving/confirming any information they claim to have.

[Mark_1980]

Well, they called me back yesterday. I had a chat with the advisor who asked me how I was finding o2 (seeming to ignore the fact I'd been with o2 for the past 7 years), and how I was finding my phone. She then went on to say how they had some "exclusive deals" for me to "reward my loyalty". Turns out they were just trying to flog me an iPad Air 2 with no upfront cost..... Just like they're currently pushing on the website.

So that's a big fail for O2..!

[jonsie]

At least check a customer's history before you tell them you have a special loyalty deal....

[MI5]

They've been making those calls a lot just lately.

[Cleoriff]

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@MI5 wrote:
They've been making those calls a lot just lately.

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And remain firmly on my blocked list as I said earlier in the thread. Actually 'from O2' and know nothing about the person they are phoning? Righty-oh...thats even worse...:smileysad:

[Mark_1980]

@jonsie @MI5 @Cleoriff They kind of lost me as soon as they treated me like someone who had only been with O2 for five minutes, and completely lost me as soon as they said about the iPad deal because it wasn't an "exclusive deal" at all - just an attempt to drum up a few more £££ on another monthly contract!

[Cleoriff]

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@Mark_1980 wrote:
@jonsie @MI5 @Cleoriff They kind of lost me as soon as they treated me like someone who had only been with O2 for five minutes, and completely lost me as soon as they said about the iPad deal because it wasn't an "exclusive deal" at all - just an attempt to drum up a few more £££ on another monthly contract!

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I read that @Mark_1980 As you said the 'exclusive offer' they made you was in fact, available online for all...Not very exclusive then? Good job you were on the ball....:smileywink:

[jonsie]

Sales tactics, tell someone a deal is especially for them. Probably works on some but not really a practice I approve of.