02 switch up
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on 08-09-2024 19:32
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on 08-09-2024 20:23
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on 08-09-2024 20:23
The Flip 5 was eligible for switching up to the Flip 6, and you saying was inelligible for the switchup makes me wonder if it failed testing and was deemed to not meet the criteria..
The best way to deal with switchup problems is to log a complaint via the email address found here https://o2.co.uk/how-to-complain
Lot of us have had weird issues with switchup, but this is why I have done all mine in store, so much less can go wrong...
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 08-09-2024 20:25
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on 08-09-2024 20:25
If you do a search of this forum @Gilesy1989, you will find a number of posts about Switch-up issues.
I have not checked, but I seem to recall that @madasaf1sh has posted about this subject on more than one occasion. 👍