Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
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O2

I have been a o2 customer for years now, my daughter got to the age where I thought she should have her own phone. I went into a store asked for a sim only contact as I was on lunch break for work and was kind of in the rush, I told the guy the guy i...

William1 by Level 1: Joiner
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  • 8 replies
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WiFi calling on P20 Pro

I see WiFi calling is supported on the P20 Pro according to the list of devices (https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling) and it has been rolled out for the P20 Pro ( https://community.o2.co.uk/t5/Android/Wifi-Callin...

Dodgy phone call

I have received several calls from a number in Angola OVER THE LAst couple of hours.I noticed I'd missed a call and absent mindly phoned it back without checking where it was from. no reply, so checked it out saw it was Angola and deleted it since th...

My line is down

Good afternoon, I hope my email finds you well. I am unable to use my mobile phone. I am currently in Italy and my line is not working. I tried to contact your customer service but a voice says I am not allowed to make that phone call. I would like t...

London745 by Level 1: Joiner
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Calls from some mobiles not coming through and told number not avaiable

Hi I have a O2 Business account phone and i am getting more and more customers that can not phone me they get number not avaiable. This appears to me mainly from Vodafone users.The strange thing is they can text me and i can call them back and all wo...

Resolved! Text messsage

i clicked the link and entered my bank details . Help

Deedy1988 by Level 1: Joiner
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Spend Cap change involves a manual phone call?- hard to believe in 2020

Accidentally hit my Spend Cap (overseas call) and went to 'Myo2 Business' online to change... ... only to find (I believe) that any change requires a phone-call to a (no doubt over-stretched) call centre. Don't understand - I clearly have to self-aut...

BusiGuy by Level 1: Joiner
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barring

hi my phone has been barred but imcarnt pay bill till friday can i get my phone back on till then

dekdays by Level 1: Joiner
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Resolved! Boostbox

Hi my boostbox has stopped working the red power light is on but all white lights are off I have reset it and still no white lights no signal on mobileCan anyone please help

Gw1 by Level 1: Joiner
  • 1910 Views
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cancelling 2 of the numbers on my account

Hi i have an buiness account with 5 numbers on it. it has recently come to light (new accountant has just started) that 2 of the numbers (ex employee's) were not removed from the contract and have been dorment for over 3 years, but we are still payin...

wub868 by Level 1: Joiner
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  • 3 replies
  • 0 kudos