Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5365 Views
  • 2 replies
  • 1 kudos

Resolved! Business account number divert

I need to divert a mobile phone number to another mobile phone within our account but we can't do it from the iphone. Can anyone tell me how I can do this from within our O2 account online please?

MazJane by Level 1: Joiner
  • 1269 Views
  • 3 replies
  • 0 kudos

Resolved! Increase data allowance

Hi I would like to increase the data allowance on one of my phones. How’s do I do this and how much extra will it cost please

JoP1 by Level 1: Joiner
  • 764 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hi guys, I upgraded my hand set today. New handset due to tomorrow. Everything has been fine with current handset till around the evening time where my signal has gone along with data?Could any help with some insight on why this is please? Also if it...

SarahLee by Level 1: Joiner
  • 1177 Views
  • 4 replies
  • 0 kudos

On line facilities

Why are the on line services and facilities so bad? I'm a new customer and wondering whether it's always been like this or is it a problem with transition.

Resolved! Removing the bar

Hello, my name is Moumen Boutari, I have O2 Business sim, I just paid my outstanding balance £52.2 and I am not allowed to make calls. Would you remove the bar please and allow me to make calls and use my data? Because it is not working yet. My phone...

Moumen by Level 1: Joiner
  • 1431 Views
  • 2 replies
  • 0 kudos

eSIM/Dual SIM - iMessage?

Hi have an iPhone 12 Pro and just moved business line on to eSIM. Got things working but, can’t seem to activate iMessage/FaceTime with the eSIM number. I can select the number in the list to send/receive, but it just spins and doesn’t ever enable. I...

GB86 by Level 1: Joiner
  • 1454 Views
  • 4 replies
  • 0 kudos

Wifi calling keeps stopping - Galaxy S9+

I have a business pay monthly account with wifi calling enabled, and a Samsung Galaxy S9+ (all from O2 directly). Very often the wifi calling simply packs up and I won't know until I realise I've missed a call after a reboot, or I see the wifi callin...

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Robatwork by Level 1: Joiner
  • 940 Views
  • 2 replies
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Resolved! Barred

Hi I’m experiencing financial problem at the moment haven’t been able to pay my bill and therefore phone has become barred I can’t call o2 for help as can’t call out and my o2 won’t work on business

Lisa851 by Level 1: Joiner
  • 935 Views
  • 1 replies
  • 0 kudos