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Rest of the world 30 day pass

felicity1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

i arranged for a rest of the world pass to start on the 22 of February as I was off to Australia and said the dates were from 22 of february 20024 to 17 of march.  However I see on my latest bill that the add on has not been stopped and I am being charged .  Please could you refund me the money taken for the dates outside of the ones i have listed above.  my mobile is (REMOVED)

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Bambino
Level 84: Resplendent
  • 23219 Posts
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Registered:

@felicity1 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Remove your phone number or you run the risk of being spammed or scammed. 

To edit your post use the little arrow in the circle on the top right of your post and remove your number.

FLAGGED

I DO NOT WORK FOR O2



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