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Change invoices to paper - mobile number only

Becca2
Level 1: Joiner
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HI THE BUSINESS NOW PAYS FOR MY TELEPHONE NUMBER AND CONTRACT PHONE. I REQUIRE THE PROPER PRINTED SENT OUT INVOICES INSTEAD OF THE ONLINE 'AT A GLANCE' ONES. CAN YOU HELP?

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MI5
Level 94: Supreme
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@Becca2 

You need to contact O2 for paper copies for which there is a monthly charge.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120724 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@Becca2 

You need to contact O2 for paper copies for which there is a monthly charge.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 53: Renowned
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Registered:

@Becca2 


You can also download the full bill from Myo2 and then print them off. 
Click on View Airtime bill, and then download and print latest bills. 

 

And you can then print them or email the PDF and save paper.  and yourself £2.50

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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