Solved: upgrade

Anonymous · ‎01-07-2017

Hi i recieved a Txt referanc an upgrade, i opted to be called today from 13.00-17.00, no call!, so i went online and looked up my options, i still have £100 to pay off my ipone 6 or wait until November, so thought about it and decided to pay the £100 now and upgrade, but im being told my code is full/used up? i have a DDS Card but i dont see anywhere to prove that, as in asking for a card number.

MI5 · ‎01-07-2017

You need to call and speak to an agent on 202 from your phone.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-07-2017

You need to call and speak to an agent on 202 from your phone.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎06-07-2017

Hey @Anonymous How are you getting on? Did you manage to do the upgrade in the end?

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