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ipone XR

XRproblems
Level 1: Joiner
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I have a iphone XR.  It switches itself off frequently.  Trying to back it up so i can re-set it.  Does not want to back up either.?

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MI5
Level 94: Supreme
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What is the error code and message?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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