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help iPhone 5s

Anonymous
Not applicable

on ‎13-12-2014 20:44

on ‎13-12-2014 20:44

I woke up this morning to find my phone not working and in the top left corner it says searching can somebody please tell me what this means???
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Anonymous
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on ‎13-12-2014 21:06

on ‎13-12-2014 21:06

Hi

They will most probably go over some of the previous help tips.

Your phone can have a diagnostic run on it via an Apple Genius Bar - if you have one local - via an appointment which can be made here -> http://www.apple.com/uk/retail/geniusbar/

Best of luck and please let us know how you get on.
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MI5
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on ‎13-12-2014 21:06

on ‎13-12-2014 21:06

Community help thread here too if it helps http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎13-12-2014 21:12

on ‎13-12-2014 21:12

thanks all for the help I will try everything you have suggested and let you know the outcome upside_down
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Anonymous
Not applicable

‎13-12-2014 21:13 - edited ‎13-12-2014 21:13

‎13-12-2014 21:13 - edited ‎13-12-2014 21:13

You're most welcome. 😄

Welcome to the forum too. 😄
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MI5
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on ‎13-12-2014 21:16

on ‎13-12-2014 21:16

Good luck mate - let us know how you get on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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