on 26-12-2023 22:09
I’m in Singapore with work and managed to lose my phone. I called O2 who barred the old phone both ways etc, and they sent me an eSIM to use with an iPhone 12 Pro that I managed to borrow from a colleague.
unfortunately I can’t get connected to a network despite there being some available so can’t make it receive calls or SMS
I’ve spoken to customer service and they removed all bars, and suggested I try resetting the network settings, but this hasn’t helped.
Any suggestions on what to try next?
on 30-12-2023 17:55
You just need to wait your turn @scottmk1 sorry.
on 31-12-2023 02:16
No problem. I’ve got a new plastic sim on order and hopefully it will arrive in time for a colleague to bring it out to me
on 31-12-2023 12:16
on 31-12-2023 12:16
on 31-12-2023 13:03
Make sure it has been activated whilst it is in the UK.