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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9799 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384240 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch - not able to add mobile plan!

Hiya! Seen this being posted a few times, but I need help! Upgraded my series 5 to an ultra and at the same time paid off my 13 pro max and when to a o2 sim only on a monthly plan. I have been unable to add my mobile plan onto the watch, and after ta...

TK2 by Level 1: Joiner
  • 8669 Views
  • 42 replies
  • 0 kudos

Understanding Apple watch cellular

Hello, I am currently an O2 business customer and I am looking into purchasing an Apple Watch Cellular. I have some initial questions that I would appreciate clarification on please. Having done some research it appears that it is not currently possi...

Jimbob38 by Level 1: Joiner
  • 3535 Views
  • 9 replies
  • 0 kudos

Resolved! esim

How do i activate an esim on my iphone

Etcho by Level 1: Joiner
  • 633 Views
  • 1 replies
  • 0 kudos

Resolved! 6 months apple music

When I bought a new Sim plan (27th June) it said I'd be eligible for 'up to 6 months Apple Music' however I've not been sent a code or anything to get this?

Stu548 by Level 1: Joiner
  • 1222 Views
  • 4 replies
  • 0 kudos

Why cannot O2 sort out my apple watch issue

I have been trying for over a week to get my Apple watch working, I mean working in the fact of getting the airtime contract reactivated as there is no connection. I am paying for a contract that does not work Sorry but that's the way it is, I compla...

mychips by Level 1: Joiner
  • 1501 Views
  • 5 replies
  • 0 kudos

Resolved! 1 Apple watch 2 Sync connections

Hi everyone, I reset my watch today and then I got error code 14 when trying to connect my data plan so I called 202. I was told that an e-sim reset has been done and I should be able to connect within 24 hours, just to turn phone and watch off and t...

RobertaM by Level 1: Joiner
  • 1566 Views
  • 2 replies
  • 0 kudos

No cellular connection on Apple Watch Ultra

Hi all, I've recently bought an AWU (from Apple not O2), which arrived on Monday. I added a cellular data plan to my O2 an account and received a text from O2 on Monday to say it had been set up and was ready to use. This morning I thought I'd try it...

Resolved! Using iPhone abroad

Hi New to O2 & first time posting. I'll be traveling abroad & would like to know whether my iPhone will need to be set for use in Italy. Thanks for any helpful advice EFC

EFC by Level 1: Joiner
  • 1460 Views
  • 4 replies
  • 0 kudos

Apple Watch Series 8 - Mobile Data Activation Error Code 15, 91, 92

Received my Apple Watch Series 8 yesterday purchased directly from O2 and cannot activate mobile data, during the many attempts I get one of the following error codes: 15, 91, 92 Have extensively read through the numerous posts on here spanning back ...

mpower by Level 1: Joiner
  • 2650 Views
  • 15 replies
  • 0 kudos