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Forum Posts

Resolved! Watch contract after ending phone contract

Hi Folks, This will be a bit long winded but please bear with me... I have just had an email from o2 stating a price hike which goes above the limit where I can end the contract without penalty. I have a watch 6 on a contract so I will need to take a...

Caller can’t hear me on voice calls

Hi, I have been having a lot of problems with o2 signal on my iPhone 11 but I have now got a new problem where the person I am calling or who is calling me (happening with lots of different numbers) cannot hear me at all. I can hear them clearly and ...

Kate15 by Level 1: Joiner
  • 327 Views
  • 2 replies
  • 0 kudos

Resolved! E-Sim

Purchased a pay monthly sim followed by an esim for my Apple Watch. Was told the data would get used from my pay monthly sim. Trying to set up esim for my watch but only giving me the option to pay extra £5 for this. Any ideas please?

Resolved! Phone case for iPhone SE

I am looking to buy a new case for my phone online. What is the difference between iphone SE and iPhone SE 2020 please?

Motherhen by Level 1: Joiner
  • 171 Views
  • 2 replies
  • 0 kudos

Resolved! A

Hi, i just received a phone call saying I need to update/renew my account, can you help?

Mjcturner by Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos

Student discount on iPhone 12

Will student discounts eventually become available for airtime refresh plans for iPhone 12?Many thanks

Ksparks by Level 1: Joiner
  • 267 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrading phone

I am changing my iPhone 6s Plus which is paid off completely now. Would be it’s so old!!! Will I automatically get a sim with my new phone that will enable me to keep my old number. TIA

JoNo1 by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Resolved! my iphone 11 max has frozen

my i phone 11 has frozen. can anyone help. cant switch off or do anything?

lisa52 by Level 1: Joiner
  • 219 Views
  • 3 replies
  • 0 kudos

Resolved! Caller not hearing ringtone

I recently got an Apple Watch 4 cellular. Since then when people are calling me they do not hear a ring tone. My phone rings as normal but they have no idea if call is connecting or not and often hang up before I get a chance to answer. Any clues as ...

DB6815 by Level 1: Joiner
  • 3106 Views
  • 17 replies
  • 0 kudos

Resolved! 5G

I have a 5G apple but not been able to connect anywhere yet to O2 5G.

Network5 by Level 1: Joiner
  • 160 Views
  • 1 replies
  • 0 kudos