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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9067 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382207 Views
  • 4 replies
  • 0 kudos

How to turn on tethering on iPhone 5s

I can not work out how to turn on internet tethering on the iPhone and can not find a help page that explains how; anyone?ThanksChris

Anonymous by Not applicable
  • 9085 Views
  • 7 replies
  • 0 kudos

Message resend -signal loss

Another question from the noob I work in a temp building (portacabin) and it seems to heavily reduce my network coverage. 4-5 bars (with 3G) when outside and 0-2 bars (GPRS if I'm lucky) intermittently inside! I can get signal by moving my phone arou...

Anonymous by Not applicable
  • 2389 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile Broadband on a Mac Air

Hello .. just installed an Alcatel X230D dongle on my macbook Air, including Connection Manager, which was already installed on the dongle. Seemed to be okay until I wanted to use Connection Manager which wouldn't open due 'paybill date a necessary v...

Anonymous by Not applicable
  • 3510 Views
  • 4 replies
  • 0 kudos

Resolved! Unlocking iPhone from Vodafone to O2

I was given an iPhone 4 which was previously on Vodafone. I was assured this was already unlocked so I activated my new microsim.Unfortunately it wasn't unlocked and now I am locked out of using any phone!How do I unlock the phone from Vodafone to wo...

Anonymous by Not applicable
  • 6641 Views
  • 7 replies
  • 0 kudos

Resolved! Trouble migrating old number to new sim

Hi Guys, I am new on here. Just came to O2 from Orange on a new contract, upgrading my iphone 4 to a 5s. Asked to keep old number. All went well on migration day yesterday. Old phone went into no service, then new one did too and restarted but still ...

Anonymous by Not applicable
  • 3356 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 5 battery deteriorating

I've had my iPhone 5 since December 2012. Obviously the battery has never been brilliant as they aren't on iPhones but I used to be able to get a full days use out of it.Over the last couple of weeks, the phone's battery life has seriously deteriorat...

Anonymous by Not applicable
  • 5355 Views
  • 17 replies
  • 0 kudos

Resolved! Setting up email for an ntlworld address on an iphone / ipad

My iPhone 4S and iPad suddenly stopped sending and receiving emails about a week ago. I have not changed anything. Can anyone help? What settings do you recommend? I have previously used POP rather than IMAP.

Anonymous by Not applicable
  • 25871 Views
  • 5 replies
  • 0 kudos

Resolved! iphone screen

Does anyone know if o2 will replace my iphone 5s screen for me? if so how much is it?

Anonymous by Not applicable
  • 4336 Views
  • 5 replies
  • 0 kudos

Resolved! No mobile signal in monmouthshire area

Since we have experienced the spell of bad weather I cannot receive any mobile signal whatsoever at my home address but can at my nearest town, some 8 miles away. The coverage checker tells me I should be getting service and there are no problems in ...

Anonymous by Not applicable
  • 2836 Views
  • 3 replies
  • 0 kudos