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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9104 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382329 Views
  • 4 replies
  • 0 kudos

Resolved! Sim Activation

Hi, I bought an iPhone 5s today on contract with O2. I was told that my activation would normally take 24 hours but it is generally done quicker. However my iPhone says it should insert a sim, even though the contract sim is inside. Would this change...

Anonymous by Not applicable
  • 4939 Views
  • 25 replies
  • 0 kudos

Resolved! Sim swap problems

Hi changed my O2 pay as you go to a monthly contract online 2 days ago, received the sims in the post on Friday and immediately did the sim swaps online as I want to keep my current mobile phone numbers it is now 13.25 on Sunday & still no sim swap h...

Anonymous by Not applicable
  • 3009 Views
  • 3 replies
  • 0 kudos

Bad call quality after ios 8.3 upgrade

is anyone else having this problem i have updated my iphone 6 to iOS8.3 & when i make a call i get a buzzing / distortion noise when the caller has a deeper voice or when the volume is up from medium to loud & this is on the earpeice ONLY & not the l...

Anonymous by Not applicable
  • 4227 Views
  • 16 replies
  • 0 kudos

Wooden Spoon to O2 Customer Services

Recently, my daughter's iPhone 5c which we had bought out contract with O2, stopped working. Having visited an Apple Store, I was told it was a hardware failure, and as it was 14 months old, advised to contact O2 with a view to obtaining a repair/rep...

Anonymous by Not applicable
  • 5865 Views
  • 15 replies
  • 0 kudos

iPhone 4s on 3g

The 3G network isn't working great not getting messages can I order a new sim only 4g card to put into my 4s phone and will get better coverage

Anonymous by Not applicable
  • 5481 Views
  • 46 replies
  • 0 kudos

Iphone5c black screen

After making a phone call I went to disconnect and all I had was a black screen don't know if it's on or off have had screen checked and that's ok battery is ok any ideas what it can be... The phone has not been dropped or has not got water damage.

Anonymous by Not applicable
  • 3171 Views
  • 16 replies
  • 0 kudos

Resolved! O2 phone app error message

Hi there, I have been using the O2 phone app successfully for some time now, to access my O2 accounts, until recently when I cancelled one of my accounts where the contract had ended. When I now try to access the app on my iPhone 4s, I get the follow...

Anonymous by Not applicable
  • 2963 Views
  • 6 replies
  • 0 kudos

Fix for i phone 5 rear camera :)

Sorry if this as been posted before but i have an Android phone not an Apple and its early sunday morning :(.When i read this on another forum i frequent not a phone one. I decided to bring it over here to help our Iphone posters. Can I ask Apple Tec...

Poppysmum by Level 19: Quirky
  • 3464 Views
  • 7 replies
  • 1 kudos

iMessages not sending on iPhone 5s.. Help!

I've had my iPhone 5s for nearly a year now and this problem has been on and off since I got it. My iPhone goes through phases of just not sending iMessages, it says delievered but unless the person I'm sending them to has their read reciepts on I wo...

Anonymous by Not applicable
  • 2995 Views
  • 4 replies
  • 0 kudos