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Forum Posts

roaming

help im going nuts, i been to mexico and switched data roaming off and also cellular on my iphone 6 but ive been charged £120 for data abroad just on one day of my holidays any ideas how this could have happened , spoken to apple they said that this ...

Anonymous by Not applicable
  • 2377 Views
  • 11 replies
  • 0 kudos

Resolved! Are iPads locked with O2 network?

Quick question. I got an iPad air from O2 a couple of months ago and I wanna ask if it's locked with O2 network or not. I m planning to travel in the next months and I want to use foreign sim cards for cheap internet access. Thanks *it's pay monthly

Anonymous by Not applicable
  • 15856 Views
  • 13 replies
  • 0 kudos

Public wifi problems

Hi guys, just wondering if anyone can help with this. I'm currently on my second iPhone 6, and everything seemed fine, but I've recently noticed this problem. Whenever I connect to public wifi in a coffee shop, bar, restaurant, or any other public ne...

Bez89 by Level 3: Thinker
  • 2548 Views
  • 18 replies
  • 0 kudos

4g

When is 4g coming to the north west ( specifically Barrow-in-Furness & the south lakes)?I have been getting this message for months now!!Sorry we are experiencing high service demand in this areaA mast close to your location is experiencing a high le...

Anonymous by Not applicable
  • 3145 Views
  • 8 replies
  • 0 kudos

Resolved! Upgrade

Hi, I am trying to upgrade online but as my current phone is broken I am unable to receive the code being sent via text- is there a way around this?

Anonymous by Not applicable
  • 2710 Views
  • 9 replies
  • 0 kudos

O2 Customer Service

I have two phones. One was stoled and recovered without the SIM. O2 chat was excellent at blocking the phone, unblocking it and telling me that the new SIM was free. I said on two occasions that I would collect the new SIM from the Stamford shop, to ...

Franco999 by Level 2: Apprentice
  • 2581 Views
  • 6 replies
  • 0 kudos

Resolved! Early phone swap?

Hi,Silly question, but I want to be certain before I risk spending lots of money on a brick...I'm 6 months away from finishing my contract with O2 on an iPhone 5, but the phone is driving me nuts and I'm looking at other options.I'm considering buyin...

Anonymous by Not applicable
  • 2684 Views
  • 5 replies
  • 0 kudos

iPhone 5

my iPhone has just got hot and switched off , it now flashes the apple sign off and on when I try to charge and it won't turn on.

Anonymous by Not applicable
  • 2738 Views
  • 5 replies
  • 0 kudos

Resolved! No 4G on Iphone 5S any advice

I have just received my iphone 5S yesterday. I have set it up and also went through the 4G Set up assistant found here https://www.o2.co.uk/4g/setup/ It said the setup was successful and i am just wondering how long does it take for 4G to be setup or...

CeekayLFC by Level 1: Joiner
  • 21463 Views
  • 7 replies
  • 0 kudos