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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9091 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382271 Views
  • 4 replies
  • 0 kudos

Resolved! 3G and 4G not working

I've got an iPhone 5S and my contract was eligible for upgrade on the 20th August. I don't want a new handset yet, I want to wait until the new iPhone comes out - whenever it is - so I downgraded my £37-odd a month contract to a Simplicity Tariff on ...

Anonymous by Not applicable
  • 7311 Views
  • 16 replies
  • 0 kudos

Resolved! unlock the phone for a different network...

Hi - I upgraded my iphone from a 5s to a 6plus in February, keeping my telephone number. I recently gave my iphone 5s to a friend, who is not on 02 network and on putting in her sim card, it says "the simcard currently installed in this iphone is fro...

Anonymous by Not applicable
  • 4732 Views
  • 3 replies
  • 0 kudos

Resolved! Not receiving group text messages

When I first signed up with O2 I did not receive group text messages. O2 changed my settings remotely and everything was ok but recently I found out that I again did not receive group messages. Again O2 reset my setting remotely and said it would not...

Anonymous by Not applicable
  • 4108 Views
  • 3 replies
  • 0 kudos

Resolved! Does O2 offer no upfront costs on iPads each year?

Hi all,Nice to meet you all, I am new to the community and have searched through this forum and could not find an answer to my question which is: Does O2 offer no upfront cost deals on iPads at the end of each year?I look forward to your replies.All ...

Anonymous by Not applicable
  • 4292 Views
  • 3 replies
  • 0 kudos

Apple Music & Spotify, my time spent with them, my review and thoughts

Hi guys. I thought I would write a review/round up of the 3 weeks or so that I’ve spent with Apple Music and Spotify. Prior to using Apple Music, I’d never used a music streaming service before, but as Apple are offering a 3 month free trial I though...

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Anonymous by Not applicable
  • 9770 Views
  • 17 replies
  • 2 kudos

refurb nonsense

I got a new contract with o2 in april which came with a fully refurbed iphone5c. the warrenty was only 3 months apparently but after 4 months the logic board has completely mucked up and left my phone useless. surely a phone in the exact same conditi...

Anonymous by Not applicable
  • 5650 Views
  • 5 replies
  • 0 kudos

could not activate mobile data network

I put my pay monthly 3g sim which has data plan into a iphone 3gs but can only connect to internet via wifi. How do i get it to connect to internet away from my home.

Anonymous by Not applicable
  • 96329 Views
  • 23 replies
  • 0 kudos

GPRS/EDGE connection time out

At work, I struggle to get 4/3G data connections, and GPrs and edge are in abundance, however, all connections time out (had this issue since iPhone 4, but is only really become a problem since I struggle to get 3G at my new work).Is there a setting ...

Anonymous by Not applicable
  • 4109 Views
  • 5 replies
  • 0 kudos

Resolved! unlocking a Iphone 3G

I am trying to use my Wife's old Iphone 3G on a different network and am having trouble getting it unlocked.When I insert the new network SIM I get 'No service'. I also inserted my PAYG O2 SIM and I get the same message! I understand I need a working...

Anonymous by Not applicable
  • 4688 Views
  • 15 replies
  • 0 kudos