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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9068 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382213 Views
  • 4 replies
  • 0 kudos

Resolved! Top up/Big bundle HELP

Im new to topping up as been a while. How do i get big bundle topup in my local shop i asked for big bundle top up and no one heard of it. Or do i simply get £15 pound normal top up? Please help

Anonymous by Not applicable
  • 5023 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 6 - No Service when downstairs in my house but never had this problem with iPhone 4

I upgraded my iPhone from 4 to 6 a few months ago. Since then I have contacted O2 several times as I notice a 'No Service' notice comes on. This is especially noticeable when I am downstairs in my house. Although I live in a low signal area, this nev...

Anonymous by Not applicable
  • 6624 Views
  • 17 replies
  • 0 kudos

internet usage

Hi I am a PAYGO customer and I am having issues with internet usage. I have used all my Bolt On data + additionally I have bought at least 3 times more UKDATA. When I leave my phone sitting on the table without doing anything I keep receiving message...

Anonymous by Not applicable
  • 6842 Views
  • 11 replies
  • 0 kudos

Iphone 5s crashed when downloaded iOS9

HELP - my iphone 5s has completely crashed after downloading iOS9. I have re-booted several times but can't get past a couple of setup steps, then the screen goes blank apart for a message at the bottom, telling me to "slide to update", but it won't ...

Anonymous by Not applicable
  • 6600 Views
  • 7 replies
  • 0 kudos

iPhone 6S Plus - Order status still 'In Progress'

Hello everyone, As the title suggests, I'm currently rather lost as to the actual state of my order. I decided to upgrade early, as my contract wasn't due to end until the end of next year, however despite paying all that needs to be paid, my order h...

Valon by Level 1: Joiner
  • 10698 Views
  • 25 replies
  • 1 kudos

Cannot get 3G on iPhone

Hi,I cannot get 3G on my iphone .I think Ive got the incorrect settings. Can anyone help? Thanks

Anonymous by Not applicable
  • 8084 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 6s lost data after pac migration

Hi, My pac migration has happened today and im back to my original number that was with three before but for some reason my data has now cut out? I've checked my apd data and it's all corect. Is this normal with a pac migration? Thanks Chris

Anonymous by Not applicable
  • 4882 Views
  • 5 replies
  • 0 kudos

New Iphone 6s won't work

Hi, I got the new 6s yesterday. The device is working and I've managed to retrieve all my info from icloud but I can't seem to get the actual phone to work. It says "No Service". Any advise please? Many Thanks

Anonymous by Not applicable
  • 5218 Views
  • 5 replies
  • 0 kudos

Resolved! Multiple emails

Apologies if this is a double post as I typed it out before logging in then it disappeared. Hoping it's not hiding in another thread.My gmail and hotmail accounts are sending out multiple emails for each one I send but only from my iPad, no problem w...

Anonymous by Not applicable
  • 6305 Views
  • 12 replies
  • 0 kudos

Resolved! Lost 4G after ios9 update

Hi I have an iPhone 5S and last night did the update to ios9. All went ok, phone worked well on home wifi, thought no more of it. Went out this morning and realised I had no cellular connectivity. I could make calls, and send texts, but when I tried ...

Anonymous by Not applicable
  • 13257 Views
  • 55 replies
  • 0 kudos