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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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iphone help

i have a virus in my iphone se rest it but puts setzings back the same

Anonymous by Not applicable
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Resolved! No 4G, no internet

Hi folks. New to O2 five weeks ago, on a SIM-only tariff with 500MB data. Early on, I switched off mobile data to save the allowance. I switched it back on after a couple of weeks and found I had no internet connection, and also no 4G signal. I tried...

Anonymous by Not applicable
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Why is O2's 4G Data SO LOUSY????

Yep, me again, complaining about O2's ridiculius 4G coverage EVERYWHERE!!!! Normally, I'd be saying its VERY poor at London Bridge rail station (well, actually, it STILL is) however, these last few months, its literally VERY POOR EVERYWHERE.............

DinoF by Level 12: Nimble
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Resolved! unlock process

I recently bought a new iphone and put my contract sim in it. It is now showing up now on my account i.e. the imei number. I want however to unlock my old phone which I want to give to someone who uses a different network. Can anyone point me in the ...

Anonymous by Not applicable
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Resolved! Iphone 6 won't charge

Hi My iphone 6 has suddenly stopped charging evern though there is no damage to it and no matter how I connect the charger whether it be through a wall plug or usb on my laptop, it will not charge! Any ideas on how to fix? Can I pop into an o2 shop a...

Anonymous by Not applicable
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Resolved! TU Go

Hi, I am very confused about charges using the TU Go app, when connected to wifi.I thought the charges came out of your allowance wherever you were in the world (as long as you have wifi) but have just had a hefty bill.I was given my info from an O2 ...

Anonymous by Not applicable
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Resolved! No internet contact on my iPhone

Going on to internet sites suddenly became impossible on my iPhone. I'm up to date with my payments, have plenty of MB left of my tariff, so what is the problem? Messages I get are 'Safari cannot open the page because it could not connect to the serv...

Anonymous by Not applicable
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EU Law 2 Year Manufacturers Warranty

Is it correct Apple only offer a 12 month warranty? See this link for the EU ruling that products bought in the UK have a standard 2 year warranty. Has anyone successfully used this law to get their handset repaired by Apple after the initial 12 mont...

Anonymous by Not applicable
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Resolved! Changed accounts, direct debits cancelled! Help!

So a few days ago I had to change bank details e.g. Account no, card details... The whole lot. (Same bank). I transferred all my direct debits & standing orders, everything else changed through to my new account with no problem apart from my o2 direc...

Anonymous by Not applicable
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Resolved! Getting charged for o2 texts when i'm on Unlimited

Hi, On tuesday, my iphone 4 started charging me 12p when i texted certain o2 customers, even though i am on both O2 UNLIMITED and i have the WEB ALLROUNDER bolt on. I have had this phone for about 3 weeks. I used the online chat service first, on tue...

Anonymous by Not applicable
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