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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 626841 Views
  • 4 replies
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Resolved! Itemised bill

I need to see an itemised bill from a previous month

Anonymous by Not applicable
  • 3171 Views
  • 2 replies
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Resolved! unblocking my iphone

Hi, I recently upgraded my tariff and received the new phone. I sent the request to ublock my old phone IPhone 5S but I have been informed that it may take up to 7 days for this to happen. My question is can I take the SIM card out from the old phone...

Anonymous by Not applicable
  • 2415 Views
  • 1 replies
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Resolved! unlocking a phone

Anybody know how ot get o2 to unlock a phone? I have tried the online form and got an automatic reply saying they could not find it but then you cant reply to the email. I tried the onlien chat they found it and said it would be 48 hours, that did no...

Anonymous by Not applicable
  • 3792 Views
  • 5 replies
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Resolved! Vat

I have 2 telephone numbers on my airtime account, how do I find out how much vat has been charged to each of my numbers as the vat shown is for both numbers.

Anonymous by Not applicable
  • 2758 Views
  • 2 replies
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Resolved! Roaming abroad

Hi Having trouble with data abroad but not messages and phone calls. Spoke to O2 and they suggested (like other posts) to turn off the EU Internet setting. i have explained to them that there is no setting on the phone. Not sure whether its because t...

Anonymous by Not applicable
  • 5610 Views
  • 19 replies
  • 0 kudos

Resolved! Sim Swap - activation/unblocking required

Good morning, My son had his iphone SE stolen at the weekend and we went into an O2 store to get a sim swap for an old handset which he will now use. Despite swapping to a new sim card his phone is still blocked and he's unable to make calls. Can you...

Anonymous by Not applicable
  • 2720 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock old iPhone 3GS

Hello, any help much appreciated.I have a very old iPhone 3GS which still seems to be locked to my provider, which I think at the time was still O2. I've just started a new job and have been given a new SIM to put into an old phone and use for busine...

Anonymous by Not applicable
  • 3831 Views
  • 2 replies
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JB Iphone 7 Plus Deliveries

Ok, so it now appears O2 have finally started moving MB models of all sizes. Question is, are anyone getting anywhere with Jet Black models yet? I know there are stories of QC issues and the likes of, this thread is more about seeing when the JB vari...

Anonymous by Not applicable
  • 17909 Views
  • 101 replies
  • 2 kudos