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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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iPad SIM not recognised

I have an ipad Mini 4 with a PAYG data SIM. I have been trying unsuccessfully to upgrade my monthly top up plan from 2 Gb to 3 Gb. I was today sent a new sim with a new number. It was preloaded with 3Gb by Customer Services as a goodwill gesture, as ...

Roger206 by Level 1: Joiner
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iPhone 7 crashed and not responding

I removed the SIM card from my perfectly working iPhone 7 and placed it in my new SX Max. The next morning I discovered that the phone was completely in operative. My first response was to plug it in to the charger of which there was no response from...

Resolved! new sim card

Hello! I’ve got a new sim - new number - for an old iphone 5 that im using as a business number. Its on the same account as my personal phone. I set up my old phone as a new iphone so none of my old info is on there and i could start a fresh. However...

Emma10 by Level 1: Joiner
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Resolved! wi fi calling

Has anyone else been told that although their phone is locked to O2, that device does not support wifi calling because "It wasn't bought from O2". I was told this in the O2 shop in Carlisle. As I had not bought my iphone 7 plus from them I was told t...

MusicIan by Level 4: Observant
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Cant send texts to one number in my contacts

Hi Hoping someone can help with an long term issue on my iphone 7. There are a couple of numbers in my contacts list (non iphones) that i can receive texts from but cannot send. The phone tries to send as text message but i keep getting the message '...

M_K by Level 1: Joiner
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Resolved! SlingPlayer won't connect to Slingbox over 3G/4G on iPhone 6

Hi All, I am not sure whether anyone has seen this, but I am unable to connect to my Slingbox over 3G/4G. However, it works fine when I am connected over Wi-Fi. O2 claims their are not blocking it, but extensive analysis shows that all ports are open...

Anonymous by Not applicable
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Resolved! Phone

My screen is cracked and I’m not sure if my phone is insured and if I’m not how will it be to get it repaired

Leslie by Level 1: Joiner
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Unlocking

How do I unlock IPhone on O2.?Have found many links but all of them return me to main page of O2 web site.

Foxhole by Level 1: Joiner
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  • 12 replies
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Resolved! How to unlock phone for all networks

Hello i need to unlock my iPhone 6 but i cannot go to Uk and because i havent Called from sim that i brought on-line o2 is unable to unlock the device what should i do ?

Resolved! Help iPhone xs max

Looking for HELP...I received my new iPhone xs max today but it will not connect to iTunes on my Mac..It just keeps saying cannot connect because the phone doesn’t have permission??i am completely at a loss to what to do

Lee by Level 1: Joiner
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  • 7 replies
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