Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Priority offers

Can anyone tell me why I keep seeing online that people who have been with o2 less years then I have are getting better offers. Last month people was able to claim a free bottle of champagne/ carava and this month a £5 argos gift card and nothing eve...

iPhone Xs Poor 4g Signal Quality

iPhone XS has the worst reception of any previous phone or devices ive owned.Poor browsing speeds, phone calls dropping the list goes on. Is this software/hardware/network issue? Any way to help fix this? Thanks.

Resolved! Phone backup without sharing to other devices.

I’m looking to do upgrade but want to backup my phone. Problem is I’ve got multiple devices registered to my iTunes account etc and don’t want my device sharing content onto the other devices. Is there a way to back up my current phone without sharin...

Resolved! Text messages automatically being sent to random people

HiI hope somebody on here can help? My iPhone 8 Plus has started sending messages to people the problem is I have not written or sent them it is doing it on its own weather that sounds daft or not that is what’s happeningCan somebody on here please e...

Resolved! New iPad on mobile broadband

Hi! I'm hoping someone can help.. I have an iPhone and existing iTunes account, I've had it for years. This is also on O2. I recently purchased a new iPad with cellular, so a monthly contract/different number. When setting it up I used my Apple ID an...

Resolved! Backup to iCloud following upgrade to use new handset

I recently upgraded and have a new iPhone 7 I am waiting to make use of. However, my old handset - iPhone SE had not been backed up to iCloud since October 2016 as storage was full so I recently paid for additional iCloud storage upto 50gb. Despite m...

Resolved! iPhone X unlock

Hello, I am currently working in the Middle East and I’ve bought a SIM card out here so I went through the process of trying to unlock my phone with the form and everything however I’ve waited several days now and I’ve heard nothing! I really need th...

iPad SIM not recognised

I have an ipad Mini 4 with a PAYG data SIM. I have been trying unsuccessfully to upgrade my monthly top up plan from 2 Gb to 3 Gb. I was today sent a new sim with a new number. It was preloaded with 3Gb by Customer Services as a goodwill gesture, as ...

iPhone 7 crashed and not responding

I removed the SIM card from my perfectly working iPhone 7 and placed it in my new SX Max. The next morning I discovered that the phone was completely in operative. My first response was to plug it in to the charger of which there was no response from...

Resolved! new sim card

Hello! I’ve got a new sim - new number - for an old iphone 5 that im using as a business number. Its on the same account as my personal phone. I set up my old phone as a new iphone so none of my old info is on there and i could start a fresh. However...

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