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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 410832 Views
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Resolved! Unlocking old 5se

Rang customer service Monday 29 April was told would receive email within 72 hrsrang Thursday 2 may as still no emailwent on live chat 3 may as still no emaili am an 02 customer all I would like is an old phone unlocking- how long does this really ta...

Annoyed666 by Level 1: Joiner
  • 2895 Views
  • 14 replies
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Resolved! Unlocking

Hi there,I would like to unlock my iPhone 7 to pass on, I am staying with O2 on my new phone but want my old phone unlocked, the app keeps telling me I can do it from the app but doesn't tell how to do it, simply keeps circling back to tell me I can ...

Bill210 by Level 1: Joiner
  • 2388 Views
  • 3 replies
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test

I bought an iphone SE at an airport lost and found auction and when I got home found it to be blacklisted, can this be removed?

Paul2019 by Level 1: Joiner
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Data Usage Suddenly Increased?

Since recently paying off my iPhone 6, according to O2, I have suddenly (and inexplicably) started using up my entire data allowance within days of my latest bill. After many years with O2, this has not happened before - and I am also receiving texts...

Anonymous by Not applicable
  • 9696 Views
  • 17 replies
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Resolved! Screen Damage

Hello, I have broken my screen on y iPhone 8 and I would liek to organsie a replacement. I do have my phone insured but would like to get this organised as soon as possible. Can you let me know how I can do this please? Thank you, Heidi

Heidi89 by Level 1: Joiner
  • 1712 Views
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Resolved! No data abroad in Europe

HiI'm in Austria and can't get online with my iphone 6 - keep being told I don't have a data package which I do. This has happened in Italy and France as well. I've turned off 4G but that doesn't help. Impossible to get through to O2 on the phone - g...

Anonymous by Not applicable
  • 11762 Views
  • 31 replies
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Unlock iPhone 7

Hi all, Looking for a bit of advice if possible please... I have aquired an iPhone 7 locked to o2 (I have an o2 account, but the phone isnt associated with it). I'm trying to unlock it to use my work sim in it on a work trip abroad, for which i leave...

jayooo by Level 1: Joiner
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Resolved! unlocking iphone 6

Hi, So i am no longer an o2 customer but i am trying to unlock an o2 iphone 6 that i used to have on a contract with o2.. i have waited 72 hours and not had a text message or email to say it has been done and my sim still says its unsupported when i ...

Katetra by Level 1: Joiner
  • 4333 Views
  • 14 replies
  • 0 kudos