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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9093 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382278 Views
  • 4 replies
  • 0 kudos

Resolved! How do I tell if phone hacked

How can I tell if my phone is being hacked/watched? I was given my phone by my ex and it was a toxic relationship which he controlled. I have a feeling that he has somehow managed to get access to my phone and reads my messages. Is there anything I c...

Resolved! Unlocking an Apple iPhone

hi all! im using O2-based network (giffgaff)in UK its works with my SIMcard, but how can i unlock my phone to use it abroad?

IOS 11 wi-fi calling problem and how to fix the simple way

Hi all I found a simple way for those who has updated their iphone IOS to the newer IOS 11, There was issues with o2 wi-fi calling not working after software update. First turn off data for mobile while making sure that you are connected to the WiFi ...

Carlas-1972 by Level 2: Apprentice
  • 21400 Views
  • 9 replies
  • 3 kudos

Resolved! iPhone unlock

I have been provided with a friends old iPhone 6s locked to o2 as they have upgraded to an iPhone 8 would unlocking the 6s effect the 8. Also to add the 6s has been under pay monthly for 18 months.

COnnar by Level 1: Joiner
  • 2998 Views
  • 7 replies
  • 0 kudos

Charger not recognised?

Hi!Since I’ve updated my iPhone 6s sometimes when I try to charge it, it says ‘this device cannot be recognised’. I’ve cleaned the port and turned my phone off and on but it still won’t charge properly and my phone is only 2 years old. Anyone have an...

Clare748 by Level 1: Joiner
  • 2380 Views
  • 5 replies
  • 0 kudos

Bought a O2's IMEI blocked iphone

To whom may concern, Recently, i have made a purchasement of an Iphone XS Max, which later on i found out to be an O2's IMEI blocked phone. I am very confused what to do know other than lodging a police report? Thanks. Kelvin.

Resolved! Unlocking without itunes

I requested my iPhone 8 to be unlocked and O2 have accepted that request and told me to complete I need to plug my phone into iTunes with a SIM that's different to O2. The issue I have is I don't have a laptop, it broke so I'm unable to do this step ...

Juju79 by Level 2: Apprentice
  • 5579 Views
  • 9 replies
  • 0 kudos

Resolved! Why has iTunes charges suddenly started to go to my phone bill ?

I never used 02 to charge my iTunes’s purchases ever. Since 4th February I discovered today that these have all been sent to the carrier to add to my O2 phone bill , instead of sending these purchases to the credit card that I have always used. Has t...

MC2019 by Level 1: Joiner
  • 12558 Views
  • 7 replies
  • 0 kudos

Resolved! Selling phone

Hi quick question if anyone can help? I sold my old 6s on ebay and advised was on o2 now the person whobought it wants me to get it unlocked - surely thats not down to me ?

Carol62 by Level 1: Joiner
  • 2153 Views
  • 3 replies
  • 0 kudos