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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9114 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382353 Views
  • 4 replies
  • 0 kudos

Sim not working in new phone

Hi I sold my unopened upgraded iphone 11 pro max, the buyer has contacted me saying when he inserts his o2 sim it’s not recognised? But when he inserts a family members Vodafone sim the phone works fine. It’s the same o2 sim he’s using in his current...

Erleemo by Level 1: Joiner
  • 1797 Views
  • 6 replies
  • 0 kudos

Resolved! Airpods when upgrading phone?

Hi, wondering when you upgrade to a new model of iPhone with O2 such as 11 Pro or XS, do you get airpods with the phone? Thanks.

iphone has just stopped working

Hi Does anybody know why my iphone would just stop working! i can't even turn it off. I can't receive anything, open any apps or make calls. nothingIt is on and fully charged. it was working fine yesterday I can't find a number to ring for advice eit...

becky84 by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Apple Watch connection

Hi, I’m going to buy an iwatch series 5 and want to connect via my current 02 number. Because I’m student I get 10% off at Apple. Is it possible to buy the watch with Apple and then collect via the o2 contact?

Sally8 by Level 1: Joiner
  • 934 Views
  • 7 replies
  • 0 kudos

Link old%20number%20to%20apple%20watch

I just bought a new iPhone and Apple Watch series 5.. I want to keep my old number and I have the PAC number...BUT...when I ordered the watch i had to link it to the new iPhones existing number. It was the only option available.if I use the PAC and u...

Ahhhhh by Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Lost calls

Hi, I have an iPhone XS on O2 and I have today lost the use of phone calls. It texts fine. Works with WiFi and has 4g. The signal is up and down. I live 2 minutes from a mast so can’t see it being signal as well as I can use texts. I’ve tried switchi...

Benzdude by Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Upgrading to new iPhone

Hi All, I have a iphone 7 which I am just about to upgrade. However, I am concerned I will lose all my current info such as photos, whattsapp and emails when I start using my new phone. I am a complete technophobe and any helpful advice or informatio...

Linda71 by Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

iPad pro

Hi I paid for iPad Pro 2020 on contract Thursday during the afternoon and paid £6.99 for Saturday delivery. Yesterday was a bank holiday which is why I selected Saturday and paid more. Not had any tracking info emailed or an email to say it’s been di...

Serena1 by Level 1: Joiner
  • 2120 Views
  • 13 replies
  • 0 kudos

Voicemail delays

Does anyone know why I have been getting notifications that I have a voicemail the next day? I have tried resetting my network settings and left myself a voicemail to see if it has been resolved and I haven’t received the notification for it yet.

Dawn2 by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos