apple watch esim still being processed since 4th May different story on every contact with O2

[cla]

Given up all hope of this ever being sorted just can't face another contact with O2 and being given conflicting info

this watch was supposed to assist me with mental health issues and make life easier but yours and hours later I just can't face any more dealings with O2. feel depressed by it at the moment . when I get to gather and take it up again Ill update.

[Mod edit: Please do not post order numbers on the public board. Thanks!]

[MI5 · Accepted solution]

@cla 

I'll tag in @O2Lisa to help you.

[cla]

well what can I say the power of this forum text just now watch plan activated amazing thank you so much this will change my life as I always loose my phone now I can just leave it plugged in and always be in contact thank you all again

[O2Lisa]

Morning @MI5 thanks for the tag

@cla so glad it's all sorted for you

[cla]

so now O2 are charging me fore esim contract when it was not activated, at some point offered a free month due to delay, nothing. Ive lost the will to engage any more its done me in. o2lisa

[gmarkj]

Can you see if you can provide an update @O2Georgina @O2Ryan ?