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Upgrade ?

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Anonymous
Not applicable

on ‎31-12-2014 12:49

on ‎31-12-2014 12:49

I am wondering if you can verify if I am due an upgrade and how I go about getting it !

 

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Anonymous
Not applicable

on ‎31-12-2014 12:53

on ‎31-12-2014 12:53

We are all customers too I'm afraid.

Check in your myo2

Upgrade their, by ringing O2 on 202 or by visiting an O2 HighStreet store.

You can upgrade in places such as Carphone warehouse too but they can't offer the refresh tariff.

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Anonymous
Not applicable

on ‎31-12-2014 12:53

on ‎31-12-2014 12:53

We are all customers too I'm afraid.

Check in your myo2

Upgrade their, by ringing O2 on 202 or by visiting an O2 HighStreet store.

You can upgrade in places such as Carphone warehouse too but they can't offer the refresh tariff.
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MI5
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In response to Anonymous
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on ‎31-12-2014 12:55

on ‎31-12-2014 12:55

Log in here to check http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎31-12-2014 13:25

on ‎31-12-2014 13:25

This link may be some help too. 

 

o2 Upgrades

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MI5
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In response to Anonymous
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on ‎31-12-2014 13:34

on ‎31-12-2014 13:34

You can also go to the shop pages https://www.o2.co.uk/shop choose your phone and then hit the "Upgrade" button to check if you are eligible and for any deals you may be entitled to.

upgrade.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎31-12-2014 15:54

on ‎31-12-2014 15:54

In the myo2 upgrade options it will tell you how much you have to pay if you want to upgrade early, sometimes it gives you the option IF you are eligible to speed to refresh for £0.00 but also follow all of @MI5 advice
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jonsie
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on ‎31-12-2014 16:01

on ‎31-12-2014 16:01

You can upgrade anytime  but there may be fees to pay. ...

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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