Solved: Upgrade

Anonymous · ‎10-12-2017

Good afternoon,

I am am due to upgrade at the end of this month. I am interested in the iPhone X, however after shopping about I can get a better deal if I go elsewhere. I have been with o2 over 20 years and want to stay so I was wondering if there is any way you could match an offer I have see with Vodaphone. They are offering the iPhone X 64gb, unlimited texts, unlimited call, 26gb, for £56 a month with an upfront cost of £50 for the handset. I can send a screen shot of the offer if required.

Many thanks

Lisa Gough

MI5 · ‎10-12-2017

This is not O2 @Anonymous

Please see ways to contact O2 here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-12-2017

This is not O2 @Anonymous

Please see ways to contact O2 here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-12-2017

Thank you, I realised this after I posted it. Not sure how to memory my question...

MI5 · ‎10-12-2017

No need to as it can stay to help others.
Give the re-contracts team a call on 202 and choose the "I'm thinking of leaving" option and good luck....
Welcome to the forum too

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-12-2017

They may well give you some money off the airtime plan

Cleoriff · ‎10-12-2017

I think any money off this phone wont happen anytime soon. It's Apples flagship and it's Christmas....Marry those two together and you get your answer sadly...

Veritas Numquam Perit

Anonymous · ‎10-12-2017

@Cleoriff I definitely agree there but at least there is a slim chance that the airtime will get reduced by £2-£3

Cleoriff · ‎10-12-2017

Well if you don't ask you won't get....so worth a try...but....

Veritas Numquam Perit

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