
on 09-03-2013 02:21
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on 09-03-2013 02:21
Hello,
I have bought an iphone 5, and its on O2 contract. How do I unlock it? and I dont know the number that has been registered for contract. please any help, because i need to use it with other sims rather than o2 as i travel many times to outside UK.
Thanks in advance
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on 09-03-2013 16:31
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on 09-03-2013 16:31
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

09-03-2013 06:57 - edited 09-03-2013 07:02
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09-03-2013 06:57 - edited 09-03-2013 07:02
Their are live threads on this subject which holds the answers for you which can be accessed by using the 'search' function.
However to assist you ;
In short 02 at the moment are not unlocking the iPhone 5.
Normally you would request the unlock via the online request form on the 02 website. It's free for pay monthly customers and £15 for payg customers.
If you've bought the phone privately then you will need to get an 02 payg sim and register it , make a few chargeable calls and ensure it has £15 on it for the fee.
When you eventually get the unlock message from 02 then insert your alternative carriers sim in the iPhone and hook it up to iTunes where you'll get a congratulations message.
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on 09-03-2013 09:11
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on 09-03-2013 09:11
Keep your eye on this page : http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...
* To make sure our iPhone 5 stock is reserved exclusively for genuine O2 customers, while the demand remains high, we won't unlock the iPhone 5 at this time.
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on 09-03-2013 16:12
Hello,
Thanks for advice, but the problem is, I have checked with checkmend and online checking and it says its on O2 contract and I don't know the contract information like SIM which has been used first for contract.
Is it possible to use another sim and follow the instruction that you gave me?

on 09-03-2013 16:28
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on 09-03-2013 16:28
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on 09-03-2013 16:31
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on 09-03-2013 16:31
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

