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Unlock old device

Anonymous
Not applicable

Hi. Upgrade at the end of last year and kept the number. Now I want to unlock my old phone so my husband can use it on his network. The guy in the shop said I could do it online. Anyone know how? Thanks. LB

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Cleoriff
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Cleoriff
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MI5
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You won't be able to do it through your MyO2 now you are using a different phone unless you put your sim back in the old phone for a couple of days.
Best you fill in the form manually from my guide that you have been linked to.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Hi. I managed to speak to someone on live chat and they helped me unlock it.  Thank you for your help.

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Cleoriff
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@Anonymous wrote:

Hi. I managed to speak to someone on live chat and they helped me unlock it.  Thank you for your help.


Thats good to hear @Anonymous.

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MI5
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Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Cleoriff
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@jonsie wrote:

I'm shocked WeirdLOL


So am I if honest.....Confused

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