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Scratched Screen

Bung91
Level 1: Joiner
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Hi I bought a contract out just little over a month ago with o2. Bought the IPhone 11 Pro Max and got a case straight away which covers everything including screen. I’ve went to clean the phone the other day as I noticed a mark. Took it out the cover and it’s 2 scratches that you can feel. Very noticeable when playing on phone. Any ideas what to do? Thank you.
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MI5
Level 94: Supreme
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@Bung91 

With no way of proving when or how the screen was scratched, all you can do is fit a screen protector to cover them, or else pay to have a new screen fitted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149371 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@Bung91 

With no way of proving when or how the screen was scratched, all you can do is fit a screen protector to cover them, or else pay to have a new screen fitted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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