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on 25-09-2013 21:07
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on 25-09-2013 21:07
HI!
I have had my iphone 4 successfully unlatched with o2, as I now live overseas and need to use a foreign sim. The next step i was told to insert the non-o2 sim, plug into itunes and will receive prompts to complete the process, however when i plug it in nothing happens on itunes!
And the phone still says 'locked sim', and asks for a 3 digit unlocking pin.
Please let me know if yuo can help, greatly appreciate it!
Thanks
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on 25-09-2013 21:42
Have you received an e mail from o2 saying the unlock has been authorised ?
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25-09-2013 21:10 - edited 25-09-2013 21:13
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25-09-2013 21:10 - edited 25-09-2013 21:13
Hi,
Is the alternative network sim activated ?
If itunes is not telling you its now unlocked you may have to ask for the unlcock again.
Are you still in the Uk.
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on 25-09-2013 21:20
Actually no it's not unlocked ! Should I tryt o unlock the sim, then plug into itunes again and give it another shot?
I am no longer in the uk, i'm in france.
thanks for your help!
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25-09-2013 21:25 - edited 25-09-2013 21:28
The process is :
Request the unlock from o2 via the unlocking form.
They e mail you to say the unlock has been completed.
You insert another alternative Network Sim card in the iphone and hook upto itunes where the process is completed.
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on 25-09-2013 21:41
hello, i have just tried again, the new sim is activated, however itunes doesnt seem to be doing anything and it still says invalid sim on my phone?
thanks !
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on 25-09-2013 21:42
Have you received an e mail from o2 saying the unlock has been authorised ?
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on 25-09-2013 22:01
yes, i did . it just worked! i had to switch it on and off a few times which seemed to do the trick!
thanks a lot for your help !!
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on 25-09-2013 22:03
@Anonymous wrote:yes, i did . it just worked! i had to switch it on and off a few times which seemed to do the trick!
thanks a lot for your help !!
You're welcome and take care.
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on 17-12-2013 16:16
I am having similar issues with it saying 'no service' when I first turn the phone on, but 'invalid SIM' when I turn Airplane Mode on, then off. I've had a text from 02 saying 'iphone is now unlocked'. I've plugged the phone into my laptop to try and unlock it, but I am getting nothing other than it trying to sync with iphone.
The iphone is on O2 but the SIM inside is on Vodafone.
Any ideas what I can do?
Thanks.
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on 17-12-2013 16:18
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on 17-12-2013 16:18
what happens when you try with the o2 sim in? I.e. will itunes finish the sysn or is taht also stuck?
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