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Privacy Issues Re: access to photos, camera and location

Anonymous
Not applicable

Please help.

 

For some reason I unable to change my privacy settings. None of my apps have access to my camera, photos, microphone and location. I have tried to change it to allow access but it won't let me. I have reset my setting several times to no avail.

 

Any suggestions on how to fix this?

Message 1 of 11
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Accepted Solutions

Anonymous
Not applicable
Go into Settings - General - And make sure Restrictions is turned off.

View solution in original post

Message 7 of 11
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10 REPLIES 10

Anonymous
Not applicable
What are you going into in your iphones settings to achieve ?

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.
Message 2 of 11
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Anonymous
Not applicable

Going into setting to try and grant access for apps to my camera/photos.

 

Reset the phone like you said, but it still won't work

Message 3 of 11
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Anonymous
Not applicable
Is anything greyed out.

You could Make a back upto iCloud and or iTunes.

Then perform a restore is an option.
Message 4 of 11
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Anonymous
Not applicable

Yeah everything is greyed out

Message 5 of 11
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Anonymous
Not applicable

This is my photos in privacy. 

 

Is is yours all greyed out. 

 

image.jpg

Message 6 of 11
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Anonymous
Not applicable
Go into Settings - General - And make sure Restrictions is turned off.
Message 7 of 11
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Anonymous
Not applicable

Yes that worked, thank you so much 🙂

Message 8 of 11
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MI5
Level 94: Supreme
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Registered:
You need to turn location services on at the top of the first page that opens after going into the privacy settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 11
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Anonymous
Not applicable

@Anonymous wrote:

Yes that worked, thank you so much 🙂


You're Welcome. 

Message 10 of 11
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