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Poor signal

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Anonymous
Not applicable

on ‎26-10-2017 11:10

on ‎26-10-2017 11:10

My signal on my iphone SE has become really poor at home this week, barely has one bar, have checked network coverage with my postcode and it says good indoors and out but it really is not

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MI5
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on ‎26-10-2017 11:16

on ‎26-10-2017 11:16

Most likely maintenance on your local transmitter but you can download the MyNetwork app and report the issue through that so o2 are aware.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎26-10-2017 11:16

on ‎26-10-2017 11:16

Most likely maintenance on your local transmitter but you can download the MyNetwork app and report the issue through that so o2 are aware.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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In response to MI5
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on ‎26-10-2017 11:17

on ‎26-10-2017 11:17

https://www.o2.co.uk/apps/my-network
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎26-10-2017 11:48

on ‎26-10-2017 11:48

Thank you great idea, I will download the app and report it and go from there 

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jonsie
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on ‎26-10-2017 11:49

on ‎26-10-2017 11:49

They will respond to you and keep you updated by text. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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In response to jonsie
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on ‎26-10-2017 11:57

on ‎26-10-2017 11:57

Hope it's sorted soon.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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