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Anonymous · ‎26-10-2017

My signal on my iphone SE has become really poor at home this week, barely has one bar, have checked network coverage with my postcode and it says good indoors and out but it really is not

MI5 · ‎26-10-2017

Most likely maintenance on your local transmitter but you can download the MyNetwork app and report the issue through that so o2 are aware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-10-2017

Most likely maintenance on your local transmitter but you can download the MyNetwork app and report the issue through that so o2 are aware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-10-2017

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-10-2017

Thank you great idea, I will download the app and report it and go from there

jonsie · ‎26-10-2017

They will respond to you and keep you updated by text.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎26-10-2017

Hope it's sorted soon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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