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Phone ringing when no signal?! TuGO issue?

Anonymous
Not applicable

Hi

I have an iPhone6 on O2, and have a bit of a weird issue.

 

When in my office at work, I get no signal so dont recieve any phone calls to my handset

 

One of my friends mailed me to ask why I keep pushing their calls to Voicemail - they said whenever they call me, they hear a ringtone one or 2 times before voicemail kicks in - however my handset doesn't ring, and I dont get any missed call notifications/emails?

 

I tried calling my mobile from my deskphone and i got the same experience. 
I initially suspected this may be because I had TuGo open and my phone connected to the wifi - however I've disabled both of these and still get the same experience?

 

Anyone else aware of this or what causes it?

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Anonymous
Not applicable
Thank for updating your thread with the solution. Good find @Anonymous ☺ See you around!
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