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Payments

Anonymous
Not applicable

Behind with my direct debit payments.

can I resume full service by setting up a payment plan 

Message 1 of 6
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Anonymous
Not applicable

Hi @Anonymous this is not cs & we can't access your account. You need to speak to them via phone 

 

http://www.o2.co.uk/contactus

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Message 2 of 6
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Anonymous
Not applicable

Hi @Anonymous this is not cs & we can't access your account. You need to speak to them via phone 

 

http://www.o2.co.uk/contactus

Message 2 of 6
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MI5
Level 94: Supreme
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Registered:
You can set up a repayment plan by contacting CS as advised, but the phone will not be reconnected until the bill is fully paid up.
There may also be a reconnection fee added.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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PiedPiper
Level 5: Ponderer
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Registered:

I hope you don't mind me saying, but I think you chaps should refer to 'Customer Services' rather than just 'CS' to a Level 1 Joiner who might not know what you mean.

Message 4 of 6
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MI5
Level 94: Supreme
  • 154834 Posts
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Registered:
We only ever get a very occasional question asking what CS is.
By far the vast majority understand or work it out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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Anonymous
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It's just the quickest way to say it & when you provide the contact link then it's pretty darn obvious 

Message 6 of 6
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