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two paymetns taken fro one ipad that i havent even bought yet

moffattk3004
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im trying to buy an ipad for myself and it didnt work on my phone yet it has taken two payments for the one ipad i wanted to order but didnt get through to check out only the payment check screen 

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MI5
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@moffattk3004 

You'll find one payment is pending which means O2 won't claim it and your bank will return it to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@moffattk3004 

 

Your bank will return the funds from been pending in between 24hrs and 14days depending on your bank's processes.. 

There is nothing o2 can do, as they don't have your money.. If you need the funds back urgently then you will need to speak to your bank.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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