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Order not yet received

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KATN
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on ‎27-12-2022 15:56

on ‎27-12-2022 15:56

I ordered an item from O2 last week monday that I have not received till date but on my O2 account its shows that the order has been delivered 🙃?

I also got a call and text message about my purchase, I don't understand what's going on?

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MI5
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‎27-12-2022 16:44 - edited ‎27-12-2022 16:46

‎27-12-2022 16:44 - edited ‎27-12-2022 16:46

@KATN 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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‎27-12-2022 16:44 - edited ‎27-12-2022 16:46

‎27-12-2022 16:44 - edited ‎27-12-2022 16:46

@KATN 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

christas opening.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KATN
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In response to MI5
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on ‎27-12-2022 17:16

on ‎27-12-2022 17:16

Thank You !

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MI5
Level 94: Supreme
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on ‎27-12-2022 17:21

on ‎27-12-2022 17:21

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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