Order delay

[daspraveen695]

Hello,

    I had ordered my iPhone 14pro max 2 weeks back had my initial payment done(£99.89) still haven’t received any mail or text. When the first payment is done I had a text saying that order is getting delayed. So my question to O2 community is when you guys are really expecting your stocks back what is the exact date or a rough date that I’ll get my order coming to me, please be clear. Because I can’t pay my monthly bills without having the products or services in my hand. THANKS IN ADVANCE. 

[MI5 · Accepted solution]

@daspraveen695 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

iPhone 14 & Apple Watch - Megathread 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[madasaf1sh]

@daspraveen695 

Apple have none to send to anyone , as they prioritise their own sales channels over the likes of o2 and other secondary channels...

You dont pay o2 until you have the phone, but if you have upgraded then you continue with your current tariff until it arrives. 

but as others have said you need to contact the sales team...