O2 now unlocking iPhone 5S

Anonymous · ‎05-03-2014

Hey,

Just a heads up that O2 are now unlocking the iPhone 5S. I bought my 5S brand new from eBay but locked to O2.

I ordered a free O2 PAYG SIM online and topped it up £20. I popped it into my 5S and made a few calls, then filled out the unlock request form on the O2 website.

The first 2 times I received an email from O2 saying that the phone number wasn't registered with the IMEI number, but the 3rd time trying I received an email saying that the unlock was successful.

Happy days

MI5 · ‎05-03-2014

Good news.... Should keep a few happy

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Anonymous · ‎05-03-2014

Hi and Welcome to the forum.

There has been some who have advised after paying off the phone plan on refresh then O2 would unlock the iPhone 5s.

I've not seen any info on the site about unlocking versions on payg so it may be hit and miss at the moment.

Glad you got yours unlocked.

adamtemp64 · ‎05-03-2014

Just used the form on my 5s on business lets see what happens

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎05-03-2014

Well success confirmation email received my 5s is now unlocked

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎05-03-2014

Wow that was quick! Good news @adamtemp 🙂

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anticpated · ‎05-03-2014

There ain't no party like a' iPhone party!

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra

Anonymous · ‎05-03-2014

Good to hear should stop a few complaints

jonsie · ‎05-03-2014

There will still be a few

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎13-03-2014

Hi guys, here's some clarification

As before, O2 is not currently unlocking iPhone 5s/ 5c for PAYG and PAYM members. You can find all info on O2 unlocking via the below link:

www.o2.co.uk/unlockmyiphone

If you’ve got a business contract, I’d suggest speaking to your account manager. They’ll review it on a case-by-case basis keeping in mind all the factors before a decision is made.

If anything changes with the above, I'll update the community

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