O2 apple 6s

[Anonymous]

Hi I've got a replacement iPhone 6s and when I put the sim in it say Sim not supported ? Any help

[Cleoriff]

Hi @Anonymous you probably need to contact customer services to ensure you have iData enabled

http://www.o2.co.uk/contactus

[MI5]

It means it's locked to a different network from the the sim you are trying in it.
Where did the replacement phone come from?

[Cleoriff]

Just another thought...Where did you get the replacement phone from? It sounds as if it is locked to another network if you didnt buy it from O2?

[Anonymous]

Ask the seller you got it from what was the previous network is was locked to

[Cleoriff]

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@MI5 wrote:
It means it's locked to a different network from the the sim you are trying in it.
Where did the replacement phone come from?

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Apologies...was googling my response. Didn't realise you had already posted @MI5

[MI5]

No worries. I didn't need Google

[Cleoriff]

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@MI5 wrote:
No worries. I didn't need Google

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I know.....you didn't appear to be about. I posted....then thought hang on let me check....left a new tab open...used google...came back and did a 2nd post ....and then saw yours. I hate lithium...

[MI5]

Don't worry. It's really no biggie