No network

[Max2024]

Hello, I am traveling in the US and have absolutely no service, no network. The phone was working fine when I arrived, but spontaneously stopped working yesterday. I have tried all the usual tricks. I have an international bolt, I’m a monthly customer. Help please, I’m here for another 10 days, completely intolerable!

[pgn]

Try manually selecting a different network, even if it says it is Forbidden, @Max2024 

USA - Roaming with O2 

[Max2024]

I just get a spinning wheel, no options given.

[pgn]

Switch your phone down from 5G to 4G, or up from 3G to 4G, @Max2024:

[Max2024]

Gave this a try, doesn’t have any effect.

[Max2024]

Doesn’t do anything, still just getting a spinning wheel. Have tried soft reset, network settings reset, turning on and off, airplane mode toggle, etc etc 

[Max2024]

I have tried calling o2 with Skype but they say call back later because they are having technical difficulties. 🙄

[pgn]

The Tips and Tricks section here

Guide: Roaming MegaGuide 

contains most of the info conveyed above, but does say to reach out to O2 via Social Media if all else fails - when you have access to WiFi, try that - link below has the ways for Twitter, Facebook, Instagram - and poke them every now and again until you get a response. Good Luck @Max2024 

[Enlli]

Check wether you have the O2 Travel Bolt On or O2 Travel Inclusive 

See

USA - Roaming with O2 

[Oxonian]

@Max2024 

Has this sorted itself out as yet ?

If it hasn't, are you able to check your SIM in a different handset ?

And can you try a different, maybe local, SIM in your handset ?