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New order

edharwood98
Level 1: Joiner
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‎04-11-2024 19:40 - last edited on ‎04-11-2024 22:58 by Moderator

‎04-11-2024 19:40 - last edited on ‎04-11-2024 22:58 by Moderator

I ordered a phone on 28th October - Order No. ************. 

 

This was not delivered by DHL & is now being returned to o2, but your site says it’s been delivered and DHL have no updates. Please explain where my delivery is and make sure this gets to me ASAP. 

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MI5
Level 94: Supreme
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‎04-11-2024 23:13

‎04-11-2024 23:13

@edharwood98 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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