New iPad order - delivery more than 4 weeks

[ClaireM31]

Hi everyone

i ordered an IPad Air. It said delivery will be more than 4 weeks. I received all my credit and finance paperwork but nothing regarding the delivery or order. Is that because it is out of stock? When I phone support they can’t help me as I don’t have an order number. Will I get my order info once there is stock? Not sure if something went wrong and I need to order again. But don’t want to end up with two iPads!

[Cleoriff · Accepted solution]

Hi @ClaireM31 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255